call management

Customer relations management for small business. Easy to use, schedule follow up appointments, tasks, call reports, mail merge and letter writing, mailing labels. Upgradable. [Win/Mac]



7Contact is a sub-set of 7Office, a comprehensive enterprise sales cycle solution -- customer price proposal writing, invoicing, inventory control, purchasing, cost analysis, task assignments, accounts receivable/payable. Upgrades to 7Office are easy.

60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports.


7Office is easy to learn and to use. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6. [Win/Mac]

60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports.


7Office is easy to learn and to use. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6. [Win/Mac]

7Contact has merged with 7Office. 60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports.


Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6.[Win/Mac]

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Parts Tracker is a computer-based inventory management system designed specifically for use in the maintenance division of Tenpin Bowling Centres. It covers ordering, stock tracking, financial tracking (accounts/budgets), maintenance tracking, and trouble calls (stops).

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time, project, email and documents management and can be easily integrated with financial software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build the software brand by providing the best sales and support experience.
CRM provides easy-to-use and highly customizable tools for sales, marketing campaigns, time management and team-work, tracking orders, contracts, emails, organizing support ticket system.

Use Ace Contact Manager for organizations which need to share contact information while assuring that all users can rapidly access all data at all times. Ace provides secure central location of all data including only one copy of all attachments. Attachment modification are serialized. Ace provides all features expected in a contact manager such as time tracking, to do lists, email, private records, alarms, groups, indexes, activity series.

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

ActiPOINT of COMIREL offers a comprehensive call management and contact management: Third-party-conference, managing 3 phones, call forwarding, call redirection ... . It indicate who calls. A call is exactly a click far. Extension modules exists to integrate ActiPOINTs dialling options in other programs like Outlook and Lotus Notes.
In interaction with ActiPOINTserver can build up a network capable sytem. ActiPOINT can cut down phone expenses.

In a busy office, phone calls from your customers are very important. Sometimes important information is lost on little hand written notes and numerous notes a very slow tracking system for a very important part of your business.